Data protection
Privacy policy
This policy describes what this website does, and does not do, with your data, in accordance with the Swiss Federal Act on Data Protection (FADP, in force since 1 September 2023).
Controller
COOK IT Consulting SA (Cook Transports), Impasse du Grand-Chavalard 5, 1907 Saxon, Switzerland. Phone 078 318 85 47, email cooktransports.ch@gmail.com.
What this website stores
Nothing. This website consists of static pages: no form sends data to a server, no account is created, and no audience measurement tool or advertising pixel is installed. It sets no cookies and uses neither localStorage nor sessionStorage.
Your journey requests and messages
The calculator and the contact form compose a message from what you enter, then open it, as you choose:
- in your WhatsApp app, addressed to the number 078 318 85 47. WhatsApp is a service of Meta Platforms: the content of the message, your number and the conversation metadata pass through its servers, under its own privacy policy;
- in your email app, addressed to cooktransports.ch@gmail.com, under the terms of your email provider.
In both cases, nothing is sent until you send the message yourself, and this website keeps no copy of it.
Journey calculation and Google Maps
To suggest addresses as you type and to calculate a route, the website uses Google Maps Platform (Google Ireland Limited and Google LLC). These services are only loaded once you start typing an address: as long as you do not use them, no data is sent to Google from this website.
When you use them, what you type (pick-up and destination addresses) and your IP address are sent to Google, which may process them outside Switzerland, in particular in the United States. This processing is governed by Google’s privacy policy. You can avoid any transfer simply by sending us your request by phone, WhatsApp or email.
Purposes and legal basis
The information you send us is used solely to answer your request, set a price and organise the ride. Legal basis: the performance of pre-contractual and contractual measures, and our legitimate interest in answering the people who contact us.
Recipients
Your messages are read by Cook Transports only. They are neither sold nor passed on to third parties, except where required by law.
Retention periods
- Messages and requests not followed up: 3 years at most, then deleted.
- Documents relating to a completed ride (quotes, invoices): 10 years, in line with Swiss accounting obligations.
- The host’s technical logs (IP address, page viewed, timestamp): limited duration, for security purposes only.
Hosting
The website is hosted by Hostinger International Limited, 61 Lordou Vironos str., 6023 Larnaca, Cyprus. Fonts and all the website’s resources are served from its own domain: no request is sent to a third party when you simply browse the pages.
Your rights
You can request access to the data concerning you, its correction or deletion, or object to its processing, by writing to cooktransports.ch@gmail.com. We reply within 30 days. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).
Security
The website is served exclusively over HTTPS. Since no data is stored on it, no database can be compromised.
Revision
Last revised: 24 September 2026 (English version: 23 October 2026). This policy will be updated if the way the website works changes. This English version is provided for convenience. In case of any discrepancy, the French version prevails.